1. Introduction
BidBull ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our auction marketplace platform.
By using BidBull, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our platform.
2. Information We Collect
Personal Information
- Name, email address, phone number, and postal address
- Government-issued identification for verification purposes
- We do not collect or store payment card details at launch; you and the seller arrange payment offline.
- Profile photo and account preferences
Transaction Information
- Bidding history and auction participation
- Purchase and sale records (orders, handover status)
- Communication with other users
- Order and handover records. Payment is arranged between you and the other party at launch; we do not process or store payment history.
Technical Information
- IP address and device information
- Browser type and settings
- Usage data and browsing patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information for:
- Providing and maintaining our auction services
- Processing orders and sending related notifications
- Verifying user identity and preventing fraud
- Communicating about auctions, updates, and promotional offers
- Improving our platform and user experience
- Complying with legal obligations
- Resolving issues and enforcing our policies
4. Information Sharing
We may share your information with:
- Other Users: Limited profile information is visible to facilitate transactions
- Service Providers: Identity verification services and, where applicable, shipping partners. We do not use payment processors at launch.
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement security measures including:
- Encryption of data in transit and at rest
- Secure handling of account and transaction data
- Access controls and employee training
- Secure infrastructure and safe data practices
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We do not process or store payment card data at launch.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications
- Restrict or object to certain processing activities
- Data portability in machine-readable format
To exercise these rights, contact us at [email protected].
7. Cookies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate your identity and maintain sessions
- Analyze platform usage and performance
- Deliver relevant content
You can control cookies through your browser settings. Disabling cookies may affect platform functionality.
8. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on data type:
- Account information: Duration of account plus 7 years
- Transaction records: 7 years for legal and tax purposes
- Communication logs: 3 years
- Technical logs: 90 days
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data regardless of where it is processed.
10. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
- Email: [email protected]
- Address: Dubai International Financial Centre, Dubai, UAE
- Phone: +971 4 123 4567
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our platform or sending an email.